Frequently Asked Questions

Where do you ship?

Currently, we ship within the United States and Canada. If you live in another wonderful place in this beautiful world and are interested in purchasing from Paper Iris, please send us an email at paperirisstationery@gmail.com to talk logistics!

How much do you charge for shipping?

Shipping for all orders is a flat $5.

How long to orders take to ship?

Our processing time is currently 4 – 7 days from the day you placed your order. Once your order leaves our studio, it is in the hands of the USPS and you are able to track it’s journey using the tracking information emailed to you after your order has been shipped.

Do you accept returns?

We do but our hearts would be broken to learn you didn’t love your stationery treasures. If you are unhappy with your product, please email us at paperirisstationery@gmail.com to being the return process.

To be eligible for a return, all items must be in the same condition that you received it, unused and within 14 days of purchase. You will also need to provide the receipt as proof of purchase. Any packing and shipping costs will be at the expense of the buyer and a refund will be issued to your original form of payment as soon as your return is received and inspected.

Do you design custom stationery? And how can I reach you to discuss?

We absolutely do…and we love designing custom orders! If you are interested in custom stationery, you can visit our “Custom Stationery” page on the website or email us as paperirisstationery@gmail.com.

 Note: While we do not design wedding invitations, we are happy to provide other stationery treasures to add a bit of whimsy to your day.

Do you attend local art shows or craft markets?

We sure do! Follow us on Instagram (@paper_iris_) and Facebook (@paperiris) to see where we will be popping up next.

How did you come up with the name Paper Iris?

Ever since I was young, I’ve loved paper…I had a drawer full of sticky notes that would embarrass the folks at 3M. Through my college years and as I started my career journey in the corporate world, I was always taking notes, using different colored pens and markers to help me remember the important stuff. A few years ago, I started growing irises and absolutely fell in love with them in every way – from the incredibly surprising color combinations to the way their fragile petals seemed to float on air, I was captivated. I combined my two loves – paper and irises – and well, the rest is history.